Your Privacy Is Our Responsibility

Gn99 Privacy Policy – Your data, protected and respected

Everything you need to know about how your personal data is collected, why it's used, and how it's kept safe at gn99 — explained in plain English. No legal jargon, just straight talk.

Last updated: January 2026
SSL Encryption
256-bit protection
Not shared with third parties
Data is never sold
Your rights
View and delete your data
Cookie controls
You can choose

Privacy Policy Highlights at a Glance

Only essential data collected

Gn99 only collects the information necessary to provide its services and maintain security. We never ask for data that isn't needed.

Your data is never sold or rented

Your personal data is never sold, rented, or exchanged with advertisers or any third party. This is an unwavering policy at gn99.

Encrypted with 256-bit SSL

Every interaction from site access to payment is secured with 256-bit SSL encryption — completely unreadable to anyone outside.

You're in control of your data

You have the full right to view, correct, or request deletion of any personal data held by gn99. Simply contact our support team and we'll take care of it promptly.

Secure data storage

All data stored on gn99's servers is encrypted, and internal access is controlled through role-based restrictions.

You'll be notified in advance of any policy changes

If there are any significant changes to the Privacy Policy, you will be notified in advance via notification or email. No surprises.

This privacy policy applies to all services on gn99.net. By using the site or creating an account, you agree to this policy. If you have any questions, support@gn99.netWrite to us at.

1

What information we collect

Gn99 collects certain information about you through various means. This information is essential for providing our services, and we always aim to collect only what is strictly necessary.

Data Type What's Included When Collected
Identity information Name, date of birth, NID number (during KYC) During registration & KYC verification
Contact Information Mobile number, email address During account creation
Payment Information BKash/Nagad number, transaction records During deposits & withdrawals
Usage data Login times, betting history, game records Automatically while using the platform
Device Information IP address, browser type, device model Automatically upon accessing the site

Gn99 does not collect any information about you beyond what is listed above. We will never ask for your social media passwords, full bank account details, or any personal information that isn't relevant to our services.


2

Why we collect your data

Gn99 uses your information only for specific, defined purposes. No data is collected or used without a clear reason.

  • To complete account registration and identity verification (KYC).
  • To process deposits, withdrawals, and other financial transactions.
  • To prevent fraud, money laundering, and unauthorized access.
  • To provide support in resolving your complaints or issues.
  • To correctly apply eligible bonuses and promotions to your account.
  • To generate reports as required by legal or regulatory authorities.
  • To analyze and improve platform security and performance.
Marketing communications

Gn99 may occasionally send you information about new offers or promotions. If you'd prefer not to receive such messages, you can turn off marketing notifications at any time from your account settings.


3

Where your data goes and who it's shared with

Gn99 does not sell or rent your personal data to advertisers, data brokers, or unrelated third parties. However, data may be shared in certain specific circumstances necessary for operating the service.

  • Game Providers: Limited data is shared with game providers such as Pragmatic Play, Evolution Gaming, and Spribe for the purpose of operating games.
  • Payment Processors: Necessary information is shared to process transactions via bKash or Nagad.
  • Legal Requirements: Data may be disclosed in response to a court order or a lawful request from law enforcement authorities.
  • Technology service providers: With privacy-contracted partners for server hosting or cybersecurity services.
  • ⚠In all other cases: Your consent will be obtained before any data is shared with third parties.
International data transfers

Gn99's servers and some partners may be located outside Bangladesh. In such cases, compliance with international data protection standards is ensured.


4

Data protection practices

Gn99 follows the highest industry standards to protect your data. We have multiple layers of technical and procedural security in place.

  • All data transmissions are secured with 256-bit TLS/SSL encryption.
  • Data stored on servers is encrypted using AES-256 encryption.
  • Passwords are never stored in plain text — only bcrypt hashes are retained.
  • Internal systems use role-based access controls, so each staff member can only view the information relevant to their role.
  • Regular third-party cybersecurity audits.
  • Automated alerts for suspicious logins or transactions.

Please keep in mind that no platform can guarantee 100% security on the internet. To protect your account, use a strong password and keep two-factor authentication (2FA) enabled at all times.


5

Cookies & tracking technologies

Gn99's website uses cookies and similar technologies. Cookies are small text files stored in your browser that help make your experience smoother and more convenient.

Disabling essential cookies will prevent the site from functioning properly. Other cookies can be turned off through your browser settings. Please note that disabling cookies may affect certain features, such as automatic login.


6

Your rights

You have a number of important rights regarding your personal data at gn99. To exercise any of these rights, please contact support.

Right to access

You can submit a request to find out what information gn99 holds about you.

Right to rectification

If any of your information is incorrect or out of date, you can request that it be corrected.

Right to erasure

Upon account closure, you may request deletion of any data that is not subject to legal retention requirements.

Right to object to processing

You can request that we stop using your data for marketing or analytics purposes.

Right to data portability

You may request a copy of your personal data in a commonly used, portable format.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be temporarily restricted.

Request processing time

To exercise these rights support@gn99.netEmail us at. We typically respond within 14 business days. Complex cases may take up to 30 days.


7

Minor Protection

Gn99's services are intended for users aged 18 and above only. We do not knowingly collect any personal information from minors.

Date of birth is verified at registration, and age is confirmed through KYC. If a minor creates an account using false information, the account will be closed as soon as it is detected.

If you become aware that anyone under the age of 18 is using gn99, please support@gn99.netto let us know. We'll take care of it promptly.


8

How long your data is retained

Gn99 does not retain your data longer than necessary. However, in some cases we are required by law or regulatory obligations to keep certain information for a specified period.

  • Data for active accounts is retained for as long as the account remains open.
  • Financial transaction records are typically kept for up to 5 years as required by law.
  • KYC documents are retained for a specified period in accordance with regulatory requirements.
  • Activity logs may be retained for up to 3 years after account closure.
  • Any information beyond what is required by law will be deleted upon an account closure request.

9

Privacy Policy updates

Gn99 may update this Privacy Policy from time to time. When changes are made, we always aim to notify members in advance.

  • You will be notified at least 7 days before any significant changes take effect.
  • You can check the "Last Updated" date at the top of the page to see whether any changes have been made.
  • Continuing to use gn99 after any changes take effect will be considered acceptance of the updated policy.
  • If you have any objections to the changes, you can contact support before your account is closed.

10

Contact us

For any privacy-related questions, concerns, or rights requests, please reach out to us through the channels below.

Privacy Contact

Email: support@gn99.net

Live chat: Click the green chat button at the bottom right of the website — available 24/7.

Emailing us with the subject line "Privacy Policy" will ensure your message reaches the right team quickly.

Support is available in Bengali

Gn99's support team speaks Bangla. We're always ready to explain any privacy-related matter to you in Bangla.

In brief

Our commitment to protecting your data at gn99

Encrypted
All your data and transactions are protected with industry-leading encryption standards.
Never Sold
Your data is never sold to advertisers or third parties.
Your controls
You have the full right to view, correct, or delete your personal data.
Help in Bangla
Get 24/7 support in Bengali for any privacy-related questions.

Frequently asked questions

Account Security & Gaming FAQs

To enable two-factor authentication (2FA) on gn99, start by logging in to your account. Then click the profile icon in the top right corner and go to "Security Settings" or "Security". You'll see a "Two-Factor Authentication" option — click "Enable" to activate it. A verification code will be sent to your registered mobile number; enter it to confirm. Once active, you'll need an additional code each time you log in from a new device or browser, which significantly increases your account's security. Even if someone knows your password, they won't be able to log in without your phone. That's why keeping 2FA enabled is strongly recommended.

In gn99's Live Casino section, a real dealer hosts the game from a studio, and you can watch and play via live video stream on your mobile or computer. To get started, log in to gn99 and make sure your account has a balance. Then go to "Games" from the menu or navigate directly to the Live Casino section. Baccarat is a great starting point since it's the simplest game — the dealer deals two cards and you just pick whether the Player or the Banker wins. A betting table will appear on screen; choose your preferred amount and click on the relevant spot to place your bet. You can also send messages to the dealer in the in-game chat box. If a demo or free practice mode is available, use it before playing for real money.

Join the platform now

Your data is safe and your privacy is respected at gn99. Register for free, deposit via bKash, and start playing today.

256-bit SSL secured Data is never sold 24/7 Bengali support
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